Welcome, fellow Viking enthusiasts! Below you’ll find answers to the most common questions about our products, shipping, returns, and more. If you don’t find what you’re looking for, don’t hesitate to contact us at [email protected].
Products & Craftsmanship
What types of products do you offer?
We specialize in authentic Norse and Viking-inspired items including:
- Handcrafted Jewelry (bracelets, brooches, pendants)
- Drinking Horns & Beer Mugs
- Asatru / Norse Religion items
- Feasting Supplies & Camp Cooking Equipment
- Craft Tools & Historical Replicas
- Books on Norse culture and tattoo designs
Are your products authentic Viking replicas?
Yes! Our products are carefully researched and crafted to reflect genuine Norse heritage. We blend historical inspiration with modern craftsmanship to create items that honor Viking traditions while being suitable for contemporary use.
Do you offer custom or personalized items?
While we primarily offer our curated collection, some jewelry pieces may have customization options. Please contact us with your specific request, and we’ll let you know what’s possible while maintaining our quality standards.
Ordering & Account
How do I place an order?
Simply browse our collection, add items to your cart, and proceed to checkout. You don’t need to create an account to order, but registered users can track orders and save preferences for future purchases.
What payment methods do you accept?
We accept: Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted channels.
Can I modify or cancel my order after placing it?
Orders can typically be modified or cancelled within 12 hours of placement while they’re still in processing. Contact us immediately at [email protected] with your order number, and we’ll do our best to accommodate your request.
Shipping & Delivery
Where do you ship?
We ship worldwide to unite our global community of modern Vikings! However, we currently cannot ship to some remote areas and parts of Asia due to logistical constraints.
What are your shipping options and costs?
We offer two reliable shipping methods:
- Standard Shipping – $12.95 via DHL or FedEx (10-15 days after dispatch)
- Free Shipping – For orders of $50+ via EMS (15-25 days after dispatch)
How long will it take to receive my order?
Total delivery time includes 1-2 days for processing plus shipping:
- Standard Shipping: 11-17 days total
- Free Shipping: 16-27 days total
Can I track my order?
Yes! Once your order is dispatched, we’ll email you a tracking number so you can follow its journey—much like the Vikings charted their courses across the seas.
Returns & Exchanges
What is your return policy?
We accept returns within 15 days of delivery. Items must be unused and in original condition. Please visit our Returns Policy page for detailed instructions on initiating a return.
What if my item arrives damaged or defective?
We take great care in packaging your treasures, but if something arrives damaged, contact us immediately at [email protected] with photos of the damage and your order number. We’ll arrange a replacement or refund.
Do you offer exchanges?
Yes, we can exchange items for a different size or product within 15 days of delivery, provided the new item is of equal or greater value. If the new item costs less, we’ll refund the difference.
Cultural & Community
Are your products suitable for Asatru religious practices?
Absolutely. We offer items specifically designed for Asatru and Norse religious practices, created with respect for their spiritual significance and cultural heritage.
Do you source materials ethically?
Yes, we’re committed to ethical sourcing and sustainable practices wherever possible, honoring both the Viking spirit and our modern responsibility to the earth.